Get in Touch:
Support & General Inquiries: hello@busyXploring.com
- Mail: PO Box 2133, Cranberry Township, PA 16066
- Phone: 724.243.2506
- Instagram: @busyXploring
Frequently Asked Questions (FAQs)
What are your business hours?
Our business hours are Monday through Friday, 8:30AM - 4:30PM EST. We typically reply to any questions/inquiries within 24-48 hours.
What's the sizing like?
All of our clothes are made of blended fabrics, providing a soft, semi-stretchy, and light fit. We suggest you order your normal size. For women's fitted tees, it is better to size up.
How long does it take an order to ship?
Our shipping time is 5-7 business days via USPS.
Do you ship internationally?
Not at this time. We are working on it, so please check back soon.
Do I get email notifications about my order?
Yes - we send an order confirmation and shipping notification to the email you enter at checkout.
Can I do an exchange?
We are sorry, but we do not offer exchanges at this time. You can return an item and place a new order. Visit our Returns section for more info.
What's your return policy?
We offer returns and refunds within 15 days after your order is delivered. Visit our Returns section for more info.
How can I be featured on your Social Media & Website?
Show us what you got! Send us your photo(s) to firstname.lastname@example.org
Do I get a free sticker with my order?
You betcha! Each order receives a branded sticker. We have others available for purchase here.
Where are you located?
We are located outside of Pittsburgh, Pennsylvania. However, most of the time we are traveling, gathering inspiration, and designing freaking cool gear.
Do you take custom orders?
We do custom orders with a minimum of 24 pieces. Send an email to hello@busyxploring with details on what you have in mind!
Can I buy your products wholesale?
We love sharing our brand with new retailers! Visit our Wholesale page for details.
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